When will my order be processed?
Orders are processed once or twice a week depending on what is going on in the studio, so it may take a few days before we are able get your order shipped. Please keep that in mind when looking at the shipping timelines below. If you have an urgent order, please get in touch on firstname.lastname@example.org so we can give you more specific information.
How do you ship my order?
Standard shipping for books and postcards is by regular mail to keep costs as low as possible for you. However orders that include high value items like special or limited editions are always sent by courier with full tracking; we regularly use UPS or DPD.
In the UK, standard shipping is by Royal Mail 2nd class and should arrive within 1-3 days. Shipping is free for all orders of £50 or more.
Orders sent to Europe are sent with Royal Mail International Airmail which takes around 3-5 working days to arrive. This is a regular mail service without tracking.
Rest of the world
For the rest of the world, we offer an economy and standard shipping option. For economy shipping, orders are sent with Royal Mail International Economy which is a surface mailing option. Delivery times vary, but Royal Mail advises that it takes up to 6 weeks for North America, up to 8 weeks for South America, Africa and Asia and up to 12 weeks for Australia.
With the standard shipping option, orders are sent with Royal Mail International Airmail which takes 5-7 working days to arrive.
Neither of these delivery options are tracked.
Please note that for shipping outside of the European Union, import duty, customs fees or local taxes may be applied by your local authorities which are outside of our control. Generally books are free from import duty.